Last updated: August 19, 2026
This Privacy Policy explains how Stemago Live collects, uses, stores and protects information when you use our mobile application and related services.
1. Information We Collect
Depending on how you use Stemago Live, we may collect information including:
- Name, username and profile information
- Email address
- User account identifiers
- Profile photos and other images
- Videos and posts uploaded by users
- Audio submitted or transmitted through supported features
- Messages and chat content
- Comments and other user-generated content
- Followers, following and social interactions
- Live-streaming interactions
- App usage and product interaction information
- Virtual gift, coin and account transaction information where applicable
- Technical information necessary to operate, secure and improve the service
2. How We Use Information
We may use information to:
- Create and maintain user accounts
- Provide profiles and social features
- Provide live video and audio services
- Enable messaging and communication between users
- Display posts, videos, comments and other user-generated content
- Operate virtual gifts, rankings, families and PK features
- Maintain safety and prevent abuse, fraud and misuse
- Enforce our Terms and community rules
- Provide customer support
- Maintain and improve Stemago Live
3. User-Generated Content
Stemago Live allows users to create and share content including live streams, videos, photos, messages, comments and profile information. Content intentionally shared publicly may be visible to other users.
4. Messages
Messages and related information may be processed and stored as necessary to provide messaging functionality, maintain security, investigate reports and enforce our rules.
5. Virtual Items and Purchases
Stemago Live may provide virtual coins, gifts or other digital items. Purchases made through Apple or Google are processed by the applicable platform according to its own payment and privacy policies.
Stemago Live does not directly receive or store full payment-card information when purchases are processed by these platforms.
6. Sharing of Information
We do not sell users' personal information.
Information may be processed by service providers when necessary to operate the service, provide infrastructure, deliver notifications, maintain security, process platform purchases or comply with law.
7. Safety and Legal Requirements
We may preserve, review or disclose information when reasonably necessary to investigate abuse, protect users, enforce our rules, comply with legal obligations or respond to valid legal requests.
8. Data Retention
Information is retained only for as long as reasonably necessary to provide the service, maintain security, comply with legal obligations and resolve disputes.
9. Account and Content Deletion
Users may request deletion of their account and associated personal information, subject to information that must be retained for legitimate security, fraud-prevention or legal purposes.
10. Children's Privacy
Stemago Live is not intended for children under the minimum age permitted to use the service in their country or region.
11. Security
We use reasonable technical and organizational safeguards designed to protect user information. No internet service can guarantee absolute security.
12. International Users
Stemago Live may be accessed from different countries. Information may be processed in countries other than the user's country of residence where permitted by applicable law.
13. Changes to This Privacy Policy
We may update this Privacy Policy when our services or legal requirements change. The updated version will be published on this page.
14. Contact
For privacy questions, account-related requests or other inquiries, please contact Stemago Live Support.
Support: Stemago Live Support
Website: Stemago Live